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EPRA is committed to providing quality regulatory services to the Energy & Petroleum sectors in Kenya in compliance to international standards, legal requirements, statutory requirements, policy requirements, the needs and expectations of its stakeholders as well as requirements for Quality Management Systems as set out in ISO 9001: 2015

Our Quality Policy

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Our Quality Policy Statement EPRA's approved quality policy statement Download

Our Service Charter

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Our Service Charter (English version) EPRA's service charter in English Download
Our Service Charter (Swahili version) EPRA's service charter in Swahili Download
Our Service Charter (Audio version) EPRA's service charter in audio format Download
Our Service Charter (Audio and Visual version) EPRA's service charter in audio and visual format Download