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Have a Concern? Let Us Know

Consumers have the right to voice their complaints and concerns about products or services and to have their grievances addressed in a timely and appropriate manner.

We provide a platform to lodge complaints related to Energy and Petroleum services. We investigate consumer complaints, facilitate dispute resolution processes, and take appropriate actions against service providers who violate consumer rights or engage in fraudulent activities.

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Document Description Download
Procedure for Complaints and Disputes Resolution Procedure for Complaints and Disputes Resolution Download